PRIVACY POLICY

Lady Wu (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in line with Singapore’s Personal Data Protection Act (PDPA).

1. What We Collect

We may collect:

Contact information (name, phone number, email)

Reservation and event booking details

CCTV footage for security

Website and social media interaction data

2. How We Use Your Data

Your personal data may be used to:

Manage reservations and event bookings

Respond to inquiries and feedback

Improve services and customer experience

Send marketing updates (only with your consent)

Ensure safety and security at our venue

3. Disclosure of Data

We may share data with:

Reservation and event partners

Payment and service vendors

Marketing and analytics providers

Government authorities when required
We never sell your personal data.

4. Data Protection & Retention

We implement reasonable security safeguards and retain personal data only as long as necessary for operational or legal purposes.

5. Your Rights

You may request access, correction, or withdrawal of consent regarding your personal data.